Product Management

How to Set Up Order Bumps and Post-Purchase Upsells

Grow+ · 4 min read

Shopping cart with an extra item added at checkout

Upsells increase your average order value by offering buyers something extra at exactly the right moment. SkillsPad gives you two: an Order Bump, shown as a checkbox before checkout, and a Post-Purchase Upsell, a time-limited offer shown right after payment. Both live on the same Upsells tab as your product's post-purchase redirect.

01Step 1: Open your product's Upsells tab

Both upsell types are configured from the same place.

  • Navigate to /dashboard/products and select a product
  • Click the 'Upsells' tab
  • Order Bump and Post-Purchase Upsell each get their own card

02Step 2: Set up an Order Bump

Shown as a checkbox on the checkout page, before the buyer pays.

  • Turn on the Order Bump switch
  • Pick which of your other published products to offer
  • Set a discount from 0-50% off that product's price
  • Write a headline, e.g. 'Add this for just GHS 20 more!' — the checkout preview updates as you type

03Step 3: Set up a Post-Purchase Upsell

Shown on the success page right after payment, with a countdown.

  • Turn on the Post-Purchase Upsell switch
  • Pick which product to offer and set a discount from 0-70%
  • Set how many hours the offer stays valid — 1 to 72, defaults to 24
  • Write a headline and a short description explaining the offer

04Step 4: Save

Each upsell type saves independently.

  • Click 'Save Settings' at the bottom of the page
  • Saving only updates this product's upsell fields — nothing else on the product changes

Order Bumps and Post-Purchase Upsells are both available from the Grow plan and up. Set up one or both from your product's Upsells tab — it takes a couple of minutes and pays for itself the first time a buyer says yes.

Tips for Success

  • Offer a complementary product, not a competing one — something that makes the original purchase more complete.
  • 10-30% works well for Order Bump discounts; deeper discounts (up to 70%) suit Post-Purchase since the buyer already committed once.
  • Short expiry windows (24-48 hours) on Post-Purchase Upsells create urgency and lift conversion.
  • The offered product can't be a Community or Services product — checkout can't collect a tier or package choice from an upsell card, so only single-price products (Ebooks, Courses, Templates, etc.) are eligible.
  • If you also use a post-purchase redirect (e.g. to a WhatsApp group) with auto-redirect on, an active Post-Purchase Upsell takes priority — the buyer sees the offer first, and the redirect link still appears on their order page right after.

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