Help Center
How can we help?
Browse guides, FAQs, and tutorials to get the most out of Skillspad
- MigrationHow to migrate from SelarRead
- MigrationDual-listing strategyRead
- MigrationWhy creators are switchingRead
- ReferralsHow the referral program worksRead
- ReferralsMaximize your referral earningsRead
- ReferralsReferral program FAQRead
- Getting StartedHow to create your first productRead
- Getting StartedUnderstanding Skillspad tiersRead
- Getting StartedSetting up your creator profileRead
- PaymentsHow payment processing worksRead
- PaymentsHow to get a card to subscribe (using the GCB app)Read
- MarketingHow marketing subscription worksRead
- AffiliatesSetting up affiliate programsRead
- AffiliatesTracking affiliate performanceRead
- AnalyticsUnderstanding your analytics dashboardRead
- AnalyticsMaximizing product conversionsRead
- ProductsProduct types explainedRead
- ProductsProduct SEO optimizationRead
- ProductsUploading files and videosRead
FAQ
Frequently asked questions
What are the transaction fees?
Launch: 10%, Grow: 6%, Pro: 5%, Business: 4%, Enterprise: from 3%. The fee is all-in — the 20% VAT is inside that percentage, not added on top. Monthly fees, also all-in: Grow (230 GHS), Pro (450 GHS), Business (890 GHS). Enterprise is custom.
How do I get paid?
Your earnings are credited to your Skillspad wallet, and you can withdraw to your mobile money or bank account anytime.
Can I upgrade or downgrade my plan?
Yes. Change your subscription plan anytime from Creator Dashboard → Subscription.
What product types can I sell?
Launch can sell Ebooks, Templates and Services. Grow adds Coaching, Education and Community. Pro adds Playbook. Business adds Systems and Webinar.
Do I need to host my own files?
No. Every plan includes secure file hosting (500MB on Launch). Video hosting starts on Grow; below that, link to video hosted elsewhere (YouTube, Vimeo).
How does the affiliate system work?
Enable affiliate programs for your products, set commission rates, and affiliates earn a percentage of each sale they refer. All tracking is automatic.
What is the marketing subscription?
Submit your content (flyers, images, videos) and we post it on Skillspad's official social media channels. Plans start at 30 GHS/month for 2 posts.
How does the referral program work?
Share your unique referral link with other creators. When they sign up and make their first sale, you get 1 month free on your current plan (or Grow if you're on Launch), and they get 1 month of Grow free. No limit on referrals!
How do I migrate from Selar?
Use our Product Import Tool to automatically import your products, or follow our step-by-step migration guide. Use promo code SELAR2026 for 1 month of Pro free.
Still need help?
Our support team typically responds within 24 hours